Shipping policy
SHIPPING POLICY
Six Angry Men Last updated: August 18, 2026
EVERYTHING IS MADE TO ORDER
We don't hold inventory. There's no warehouse full of stock waiting to be picked. When you place an order, fabric gets cut and someone starts working on your piece specifically.
That's why you wait longer here than you would somewhere with a fulfillment center off the interstate. It's also why what shows up isn't something that sat in a bin for eight months.
HOW LONG IT ACTUALLY TAKES
There are two separate clocks. People conflate them, then get confused, so here they are separately:
1. Production: 4–6 weeks
From the moment you order until your piece is finished, inspected, and boxed. This is the long part. This is where the work happens.
2. Shipping: after production ends
- Domestic (US): 3–5 business days
- International: 7–21 business days, depending on how your country's customs office is feeling that week
Total realistic timeline: roughly 5–8 weeks domestic, longer internationally.
If that's too long for what you need it for, don't order. We'd rather you know now than be disappointed in six weeks.
PROCESSING AND CONFIRMATION
You'll get two emails from us:
- Order confirmation — immediately after checkout. This means we have your order. It does not mean anything has shipped.
- Shipping confirmation with tracking — when your piece is finished and actually on its way.
Both go to the email address you used at checkout. If you didn't get the first one, check spam before emailing us — it's almost always there.
DELAYS
Production estimates are estimates, not promises carved into stone. Materials get held up. Machines break. Someone's hands cramp. Small-run manufacturing runs on real conditions, not spreadsheets.
If your order is running behind, we will email you before you have to ask. That's the deal, and we hold to it.
What a delay does not do is entitle you to cancel a piece already in production. If a delay becomes genuinely excessive — more than 4 weeks past the original estimate — email us and we'll sort it out properly.
SHIPPING COSTS
Calculated at checkout based on your destination and order size. You see the number before you pay — no surprises after the fact.
Shipping charges are non-refundable once an order has shipped.
GET YOUR ADDRESS RIGHT
Check your shipping address before you submit the order. Then check it again.
A package sent to the address you entered goes to that address. If you typed it wrong, we can't reroute it mid-transit, we can't refund it, and we can't replace it for free.
If you catch a mistake within 48 hours of ordering, email us immediately with your order number and correct address — we'll fix it if the order hasn't gone into production. After that, we can't.
We don't ship to addresses that look invalid or undeliverable. If yours flags, we'll email you before proceeding.
ONCE IT LEAVES US
When a package is handed to the carrier, it's in their custody. Their handling, their timeline, their scanning.
We'll help you chase down a package that's gone quiet — filing traces, contacting the carrier, doing the annoying parts with you. But we don't control what happens between our door and yours, and carrier delays aren't grounds for a refund.
Lost packages
If tracking hasn't updated in 10 business days (domestic) or 30 days (international), email us and we'll open a carrier investigation. Resolution depends on what the carrier finds.
Stolen packages
If tracking shows delivered and it isn't there: check with neighbors and your building, then file a claim with the carrier. Packages marked delivered to a correct address are outside what we can refund or replace.
Have somewhere secure to receive it. Consider shipping to a workplace if porch theft is a problem where you live.
Damaged in transit
Photograph the packaging before you fully unbox it if there's visible damage, then email us within 48 hours of delivery with photos of both the box and the item. Carrier damage claims have hard deadlines and we can't file one late on your behalf.
INTERNATIONAL ORDERS
We ship worldwide, with conditions:
Duties and taxes are yours. Import fees, VAT, customs charges — assessed by your country, collected by them, not included in your order total. We can't estimate them, and we can't refund them.
Check your country's import rules before ordering. Some countries restrict certain materials or charge more than people expect.
Customs delays happen and are outside our control. A package sitting in customs is not a lost package.
Refused or abandoned packages are not refundable. If you decline to pay import fees and the package is returned or destroyed, that cost falls to you.
We declare all shipments at accurate value. We won't mark orders as gifts or under-declare — please don't ask.
RETURNS
Made-to-order pieces are final sale except for defects, wrong items, or transit damage. Full details in our Refund Policy — read it before you order.
QUESTIONS
We respond within 1–2 business days. Include your order number and you'll get a faster answer.